Black Diamond Sales Training2018-07-18T05:24:03+00:00

  Black Diamond Sales Training   

How to Sell More by Playing the Smarter Game

What is your most valuable financial resource? Your customers. Sometimes miserably difficult to deal with, still, your clients are your greatest asset.

It takes great patience, insight, and creative ingenuity to engage and entice these human assets. In frustration, we ask, “Why do people act the way they do?” The answer? “Because they are people.” People, clients, customers are your most valuable resource because of, not in spite of, the fact that they are human.

Black Diamond Sales Experts don’t regret that fact, they lean into it. They love negotiating the steep, perplexing, hazardous terrain of human dynamics. Like black diamond skiers, they love the challenge and opportunity that intelligent, resistant prospects present. They love the game!

They have a DNA-deep commitment to engage in the best possible ways. They invite open discussion, generate inspiring mutual goals, get committed decisions, and achieve outstanding results.


With Black Diamond Conflict Resolution Training your teams play the smarter game – and win!


We don’t just teach, we condition your sales leaders to react differently to high-stakes obstacles and challenges. Winning Black Diamond Sales Professionals…

…perceive resistance differently. They respond to it eagerly and constructively. They transform resistance into positive buying signals and profitable commitments.

…create exceptional relationships. They form long term interdependent relationships with clients. Laser-focused on mutual goals and mutually profitable results, they stay on task and on target no matter what.

  • Innovative ~ Black Diamond Sales Professionals relish navigating risky unfamiliar terrain. They befriend fear and go where others fear to tread.
  • Present ~ The best defense is a great offense. The best offense is not offensive. Win the game by not playing games.
  • Debrief ~ Black Diamond Sales Teams communicate supportively, openly, with intense curiosity about their wins and losses. They know that only as they analyze and understand what happened and why will they intelligently accelerate, brake, or modify their strategy – and maintain their upward spiral.

Two half-day onsite trainings with interim and follow-up consultation.

Our Promise ~ We do more than teach sales techniques; we reset mindsets. We recondition human interactive skills to transform resistant reactions into buying responses. We introduce innovative perspectives and processes, then practice and debrief between sessions. As these concepts embed into your team’s consciousness, they respond to challenge and resistance in an adept and sophisticated style.